SWEE has two parts:
(1) cameras at every hole to capture a golfer’s swing, and (2) a companion app for golfers to download that will save a clip of the swing for review.
SWEE's existing iOS app was operational but needed substantial improvements. Their user experience was far from ideal for the caddy needing to set up the systems. The manual process of connecting the camera to Wi-Fi was cumbersome, consuming a significant amount of setup time that negatively impacted the app's usability.
Additionally, we faced the task of streamlining the previously manual process of connecting the camera to Wi-Fi. When hardware has no displays and relies on LED lights to communicate its status, the process of learning these signals can be very confusing and aggravating for users. To top it off, the original app didn’t have consistent error messages, so caddies had no idea what they were doing wrong when they failed to connect the devices. These failings had become so insurmountable that the golf courses gave SWEE feedback that they wouldn’t continue using their system until they improved the user experience. NineTwoThree’s goal was to overhaul this process, elevating the user experience and increasing the system's overall efficiency. No more awkward standing around while struggling to set up the cameras!