PROCESS 2 OF 4

Product Design Sprint

Before you build you need a plan. Just like a house needs an architectural drawing- planning the foundation is essential for success. We have 14 menu options to fit to your exact project needs and current progress. We deliver every foundation with a free fixed price bid so you can understand exactly when we will deliver your product.
Start a Project
Launch
Build
Design
Learn

Who needs a design & plan foundation with NineTwoThree?

I Need Traction

You have an idea for a product and need a fixed price estimate to understand what the cost and timeline will be for success.

“Their deliverables received positive feedback from investors, consequently helping us raise money.” - Finn, Grouped

I Need Growth

You have a product plan, maybe even a few customers, but you need world class design. We will interview customers and determine exactly how your product will solve their pain.

“We went from $0 to $2.5M ARR in 13 months” - Ty, Dataflik

I Need to Focus

Are you an enterprise looking for experts to launch a new product? Digital Transformation involves understanding true product market fit and YOUR industry opportunity.

“They’ve retained their development team throughout the years, so the group is cohesive and works well together.” Greg - Clare

Design Before You BuildChoose From Our Menu of Services

The first step to good product is understanding the customer. We have 14 ways to achieve this based on your current progress towards profitability. Let us fill the gaps. Every plan comes with a free fixed price estimate.

Quick Estimate

1-2 Weeks • 1 - 3 Items
$5,000
Reach out for info
use case:
Let’s us get on the same page, understand your goals, and deliver an exact scope and deadline.
TYPICAL ITEMS
  • Technical Analysis
  • User Stories Exact
  • Estimation & Deadline

Discovery & Design

4 - 7 Weeks  • 4 - 8 Items
$25,000
Reach out for info
use case:
You have a startup or an idea how your business can innovate - but need experts to prove the model.
TYPICAL ITEMS
  • Jobs to be Done
  • User Journey Mapping
  • Persona Development
  • Competitor Research
  • Wireframe & User Mapping
  • Clickable Prototype
  • Usability Testing

Innovation Sprint

12 -14 Weeks • All 14 items
$50,000
Reach out for info
use case:
You are an enterprise or well funded startup looking for MBA level research on your product roadmap.
Everything...
  • Customer Expierence Mapping
  • Messaging Guide
  • Brand & Identity Package
  • Go-To Market Strategy
We also do custom packages and enterprise venture sprints

Selectable Items:

Product Discovery Items

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Jobs to be Done research

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Persona development

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User journey mapping

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Competitor Research**

Prototype Design Items

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Wireframing and User Flow Mapping

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Clickable Prototyping

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Usability Testing **

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Brand Strategy & Identity

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Technical Analysis

Go-To-Market Items

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Customer Experience Map

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Messaging Guide **

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Go-To-Market Strategy **

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Estimation & Implementation Guide

**Choose level of engagement:
We do it all, VS We assist VS We listen and advise.

What you get

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Get crystal clear on what you’re building & who you’re building it for

Everyone gets on the same page about who your customer is, what problem this product solves and how it should work.

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Build a beautiful prototype that perfectly captures the value your product offers

Our team works with you to design a prototype that speaks for itself and instantly communicates the value of your product.

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Prioritize an implementation plan that gets you to profitability fast

We help you prioritize the development plan to reach profitability as soon as possible & set you up for long term success.

Product Discovery

Jobs To Be Done Research

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What is Jobs to be done?

Our Jobs to be Done research offering is designed to help you understand the underlying motivations and needs of your customers. By conducting Jobs to be Done research, we'll help you identify the jobs that your customers are trying to get done, the pains they experience while trying to get those jobs done, and the gains they're seeking. This will allow you to create products and services that truly meet your customers' needs and set you apart from your competitors.
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Results you can expect
  • A deep understanding of your customers' underlying motivations and needs
  • Identification of the jobs that your customers are trying to get done
  • Insights into the pains and gains that your customers experience
  • Better alignment between your products and customers' needs
  • More effective product development and marketing strategies

Resources

What is Jobs to be Done
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What you get

Results you can expect
Our Jobs to be Done report will provide you with a comprehensive understanding of the jobs that your users are trying to accomplish, as well as the pain points associated with those jobs, allowing you to develop products and services that better meet your customers' needs.
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View example for an Investment Platform
View example for a Stock Portfolio Software
Product Discovery

Persona Development

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What is Persona Development?

We'll develop user personas for your product based on the jobs that users are trying to accomplish and the pain points associated with those jobs. Our team will use the insights gained from Jobs to be Done research to identify key user personas and create detailed profiles for each one.
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Results you can expect
  • Improved understanding of your target audience and their needs.
  • More targeted marketing and messaging that resonates with your customers.
  • Better alignment of product features with the needs and desires of your users.
  • Increased user satisfaction and loyalty.

Resources

Creating Personas Is Like Sorting Rocks
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What you get

Customer Personas
Detailed and illustrated summary of target users who represent similar behaviors, goals, and motivations.
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View example for an Investment Platform
View example for a Stock Portfolio Software
Product Discovery

User journey mapping

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What is User Journey Mapping?

We create user journey maps that help businesses understand the steps users take to complete their goals, from discovery to post-purchase evaluation. By mapping out the user journey, we identify areas of friction and opportunities to improve the user experience.
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Results you can expect
  • Provides insights into how users interact with the product or service.
  • Helps identify areas of friction or pain points in the user journey.
  • Provides a framework for designing a better user experience.
  • Helps align stakeholders around a shared understanding of the user journey.

Resources

Customer Journey Mapping 101

What you get

Results you can expect
Our Jobs to be Done report will provide you with a comprehensive understanding of the jobs that your users are trying to accomplish, as well as the pain points associated with those jobs, allowing you to develop products and services that better meet your customers' needs.
View example for an Investment Platform
View example for a Stock Portfolio Software
Product Discovery

Competitor Research

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What is Competitor Research?

Our agency conducts comprehensive research and analysis of your competitors to identify gaps in the market and areas of opportunity, allowing us to help you improve your product's ability to meet the needs of your target audience.
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Results you can expect
  • Identify areas of opportunity for your product to better meet user needs.
  • Gain insight into your competitors' strengths and weaknesses.
  • Uncover areas where your product can differentiate itself from the competition.
  • Ensure your product stays competitive in the market.
  • Develop a deeper understanding of your target audience.
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What you get

Competitor Landscape Analysis
While doing customer research, we'll analyze the market as a whole, identify key software categories for your SaaS, uncover any opportunities in the market, and identify competitive differentiators.
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View example
View example
Product Discovery

Wireframing and User Flow Mapping

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What is User Flow Mapping with Wireframes?

At NineTwoThree, we offer wireframing and user flow mapping services that enable us to design a user interface that aligns with your users' goals and needs. We collaborate closely with you to produce low-fidelity wireframes and user flow maps that identify the essential features and navigation required to enable users to complete their tasks.
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Results you can expect
  • Streamlined user interface design that meets user needs and goals.
  • Increased usability and efficiency by providing a clear path for users to complete tasks.
  • Reduced development time and costs by identifying potential issues in the design phase.
  • Helps align stakeholders around a shared understanding of the user journey.

Resources

Customer Journey Mapping 101

What you get

User Flow Map
Step-by-step flow of the user through the app, from downloading to completing their goal.
View example for an Investment Platform
View example for a Stock Portfolio Software
Product Discovery

Clickable Prototyping

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What is Clickable Prototyping?

We create high-fidelity interactive prototypes that allow you to test and validate the product's ability to help your users accomplish their jobs. Our team uses the latest design tools and methodologies to build prototypes that simulate the look, feel, and functionality of your product.
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Results you can expect
  • Allows for early feedback and testing before investing in development
  • Identifies potential usability issues before the product is built
  • Helps to communicate the product vision to stakeholders and investors
  • Enables the team to make more informed design decisions

Resources

Creating Personas Is Like Sorting Rocks

What you get

Hi-Fidelity Clickable Prototype
High-fidelity interactive prototype that is tested with real users called The Golden Path.
Product Discovery

Usability Testing

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What is usability testing?

As an agency, we provide usability testing services to help validate whether a product is easy to use and understand, and identify areas for improvement. By conducting usability testing with representative users, we can uncover usability issues and gain insights into how users interact with the product. This helps us refine the product design to ensure a better user experience and increase customer satisfaction.
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Results you can expect
  • Identification of usability issues and areas for improvement
  • Validation of the product design and user experience
  • Improvement in overall user satisfaction and adoption rates
  • Increased engagement and usage of the product

Resources

DESIGN SPRINT 2.0 - USER TESTING - AJ&Smart

What you get

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Executive Summary
Top insights and highlighted recommendations
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Background
Briefly summarize why you completed the study
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Recommendations
Items that need to be updated and the positive findings
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Test Results
User feedback and descriptions of the tasks related to the data
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Methodology
The approach you used to test the service
Hi-Fidelity Clickable Prototype
High-fidelity interactive prototype that is tested with real users called The Golden Path.
design-sprint-executive-summary
Executive Summary
Top insights and highlighted recommendations
design-sprint-background
Background
Briefly summarize why you completed the study
design-sprint-recommendations
Recommendations
Items that need to be updated and the positive findings
design-sprint-statistic
Test Results
User feedback and descriptions of the tasks related to the data
design-sprint-methodology
Methodology
The approach you used to test the service
View example for an Investment Platform
View example for a Stock Portfolio Software
Product Discovery

Brand Strategy and Identity

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What is Brand Strategy and Identity?

Our agency provides a comprehensive branding strategy and identity that aligns with the users' jobs and pain points, as well as the brand's ability to help them accomplish those jobs. We take a customer-centric approach to branding, ensuring that the brand's values, personality, and messaging resonate with the target audience.
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Results you can expect
  • Improved brand recognition and awareness
  • Increased customer loyalty and retention
  • Improved perception and reputation of the brand
  • Increased sales and revenueImproved customer experience and satisfaction

What you get

Branding
Full brand package that includes icons, colors, fonts, and logos. Website design and implementation.
Grouped
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Prototype Design

Technical Analysis

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What is a Technical Analysis?

Our agency conducts a technical analysis of your product to ensure it is feasible and identify any technical challenges or limitations. We take into account the latest technologies, platforms and trends in order to deliver an efficient product. We break down code, understand the challenges, and will suggest best practices for 2023. From Java to Javascript we got you.
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What our Report Contains
  • Comprehensive report of your product's technical feasibility.
  • Identification of any technical challenges or limitations and how to overcome them.
  • Expert consultation to suggest the best platforms and technologies to utilize for maximum efficiency.
  • Enhanced performance and scalability for your product.
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Technical Analysis Report

Comprehensive analysis of technical challenges and proposed approaches to implementation, including any third party integrations that might be needed or wanted. Most importantly, we also provide a ballpark running cost estimation for infrastructure and third party integrations.
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View example
Go-To-Market & Implementation Plan

Go-To-Market Strategy

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Customer Experience Mapping

Customer experience mapping is a process of visualizing the customer journey and identifying touchpoints where the customers interact with your product or service. Through this process, our agency helps you understand your customers' needs, wants, and frustrations, and how you can improve their experience to drive better business results. We use customer feedback and data to create a customer experience map that highlights opportunities for improvement and innovation.
Results
  • Improved customer satisfaction and loyalty
  • Increased customer retention and repeat business
  • Reduced customer complaints and negative reviews
  • Enhanced brand reputation and differentiation
  • Improved sales and revenue growth
Resources
"Customer Journey Mapping: How to Create One for Your Business" by HubSpot
Examples
View example
View example
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Messaging Guide

Our messaging guide offering helps you articulate your brand messaging in a clear and concise way. We work with you to define your brand voice, tone, and messaging hierarchy, ensuring that your messaging resonates with your target audience and differentiates you from your competitors. This guide serves as a reference for all your marketing and communications efforts, ensuring consistency and effectiveness across all channels.
Results
  • Increased brand awareness and recognition
  • Improved brand reputation and perception
  • Enhanced customer engagement and loyalty
  • Higher conversion rates and revenue growth
  • Consistent and effective messaging across all channels
Resources
"Brand Messaging Framework: How to Create a Clear Brand Message" by StoryBrand
Examples
View example
View example
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Go-To-Market Strategy

Our go-to-market strategy offering helps you launch your product or service effectively and efficiently. We work with you to define your target audience, value proposition, messaging, and channel strategy, ensuring that you reach your customers in the most impactful way possible. We use a data-driven approach to optimize your launch, tracking and analyzing performance to make continuous improvements.
Results
  • Increased market share and competitive advantage
  • Higher customer acquisition and retention rates
  • Improved brand awareness and reputation
  • Enhanced customer satisfaction and loyalty
  • Faster time to market and revenue growth
Resources
"What is a Go-to-Market Strategy?" by Entrepreneur
Examples
View example
View example
Go-To-Market

Estimation and Implementation Guide

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Estimation & Implementation Guide

Our team will provide a comprehensive estimation and implementation guide to help you make informed decisions about your project. We will work with you to identify the project scope, timeline, and budget, and provide an actionable plan for implementation.
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Results you can expect
  • Clear understanding of project scope, timeline, and budget.
  • Comprehensive plan for project implementation through User Stories.
  • Identification of potential risks and challenges.
  • Increased likelihood of project success.

How it works

We create user stories for every feature  we believe will be in the application and provide an exact price and budget.
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What you get

Detailed User Stories
Our User Story deliverable is a document that outlines the specific needs and goals of the end-users, and the features and functionalities required to meet those needs, in a concise and user-friendly format.
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View example for an Investment Platform
View example for a Stock Portfolio Software

Sample Proposals

Fixed Price Proposals

  • We delivered 27 Fixed Price Contracts in 2022.
  • 26 were delivered on time
  • We were within 7% of the budget on 25 of the projects.
See Sample Proposal

Time and Materials

  • We start to work.......
See Sample Proposal

Retained Team

  • We start to work.......
See Sample Proposal

Next Step is Development

Learn about our Implementation Process

I’m Ready to Learn What’s Next