Machine Learning

Custom machine learning development services that predict what's next

We build ML models that forecast outcomes, flag anomalies, and recommend actions using your historical data. Custom algorithms built for your specific business problem.

Experian
skylight
Consumer_Reports
National Public Radio
Cymbiotika
Fanduel
Simplisafe
Dorel
Suffolk-logo
ExperianskylightConsumer_ReportsNational Public RadioCymbiotikaFanduelSimplisafeDorelSuffolk-logo
ExperianskylightConsumer_ReportsNational Public RadioCymbiotikaFanduelSimplisafeDorelSuffolk-logo

An award-winning AI development agency with a proven track record

We build custom AI systems that deliver measurable ROI for established companies. Production-grade solutions built by engineers who've shipped 150+ AI projects. Purpose-built systems around your data, your workflows, and your team.

70+
Experts
150+
Projects
98%
On-Time Delivery
13
Years in business
#1
Boston agency
5
Years in a row on the Inc. 5000

Awards and recognition

Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Real Impact, Real Results

Machine learning turns the data you already collect into decisions you can act on

10x

Faster pattern detection

Surface trends and anomalies in your data that would take a human team weeks to find manually.

99%

Model accuracy, achievable

With the right data and the right approach, custom ML models consistently outperform off-the-shelf tools.

4 to 6 wks

Prototype to proof

Go from raw data to a working prototype that proves the model can deliver results for your use case.

The benefits of custom machine learning models

Off-the-shelf AI tools work for generic problems. If your business runs on proprietary data with specific rules, you need a model built for you.

Predictions built on your data

We train models on your historical data to forecast outcomes specific to your business. Whether it's predicting which customers will churn, which repair orders have errors, or which products a shopper will buy next, the model learns from patterns only your data contains.

Catches what people miss

Custom anomaly detection surfaces the outliers your team doesn't have time to find. Amerit Fleet's ML model flags billing errors across thousands of repair orders daily, catching issues that used to slip through manual review.

Gets smarter over time

Every model we build includes retraining pipelines so it improves as your data grows. New products, new customers, new patterns. The model adapts without starting from scratch.

What our machine learning services include

Our machine learning development services cover the full pipeline: data preparation, model development, testing, deployment, and ongoing optimization

Predictive analytics

Models that analyze your historical data to forecast future outcomes. DataFlik uses our ML model to predict which houses in America will be listed for sale with 85% accuracy.

Classification & anomaly detection

Systems that sort, categorize, and flag data automatically. From identifying billing errors in repair orders to detecting fraud in financial transactions, these models handle the high-volume review work your team can't scale.

Recommendation systems

Personalized product and content recommendations based on user behavior and purchase history. Cymbiotika's ML recommendation engine replaced their basic algorithm and delivered more accurate product matches to shoppers from day one.

Our process

What is the process working with an AI implementation partner?

AI discovery sprint

Our process starts with connecting you to our leaders, who have built over 150 projects.  If aligned, the second call will include our Product Managers and Engineers to scope the project. The final step is a proposal presentation.

Rapid validation sprint

We start by immersing ourselves in your business, industry, and existing software. We then build a functional proof-of-concept to validate the technical feasibility. This hands-on planning process arms you with a clear architectural blueprint and a precise technical implementation roadmap for the next phase.

Development & build

Production-grade AI software, built in your infrastructure, with real-time visibility into every task. No prototypes, no maybe's. Just code that delivers testable ROI. We trademarked Full Transparency Development ™ , so you’re never left in the dark.

Launch, scale & own

Go live, measure results, and scale AI across your organization at a predictable cost. We build with the right guardrails and measure KPIs on real results. We train your team to operate and manage what we developed, or we can provide ongoing maintenance and support.

Machine learning with a measurable impact

AI-Powered SKU Matching Saves 14+ Hours Daily

14h+
Saved daily
99%
Match accuracy
500k+
Wine records matched
Chris Hawley

Thanks to 923, we've dramatically increased throughput and reduced manual errors.

Chris Hawley
Head of Engineering at K&L Wine

Used ML to Predict Thousands of Sales

1000s
Sales predicted
3mo
To POC launch
A/B
Live split testing

Unified Research for Financial Analysts Using AI

15K
News articles daily
Single
Research hub
Hours
Of work saved
William Hess

The project management team was on top of every phase and maintained detailed notes.

William Hess
Co-CEO & Head of Research at PRC Macro

Predicting House Sales With 85% Accuracy

85%
Prediction accuracy
ML
Custom model
Lower
Marketing costs
Tyrus Garrett

The team that supports and executes the implementation has vast knowledge and experience.

Tyrus Garrett
CEO of Dataflik

Reduced Error Detection Time by 90% with a Custom AI Model

90%
Faster detection
30%
Auto-resolved orders
10x
ROI
Jack Flora

The 923 team was fantastic to work with and taught me a lot about ML and AI.

Jack Flora
Product Manager at Amerit Fleet Solutions
FAQs

Find your answer in seconds

How is this different from your AI Agents or chatbot services?

Machine learning is the underlying technology. It builds models that predict, classify, and recommend. Agents and chatbots are applications that can use ML models, but ML on its own solves problems like forecasting, anomaly detection, and pattern recognition.

What kind of data do we need?

Historical data relevant to the problem you want to solve. It doesn't need to be perfect. Part of our process is assessing data quality and cleaning it before training.

How do you know if our data is good enough?

We start every engagement with a data exploration phase. If the data doesn't have predictive power, we tell you before any model development begins.

Can the model run inside our own infrastructure?

Yes. We deploy into AWS, Azure, GCP, or on-premise environments. You own the model, the code, and the pipeline.

How long does it take to see results?

A working prototype typically takes 4 to 6 weeks. Full production deployment takes 12 to 16 weeks depending on data complexity and integration requirements.

What happens after the model is deployed?

We build retraining pipelines so the model improves as new data comes in. We can provide ongoing support or train your team to manage it internally.

Contact us

Ready to become an AI-first company? Let’s connect.

Build a new platform, or add AI capabilities to existing software, we deliver solutions that work in real operational environments.

  • Meet with founders Andrew Amann & Pavel Kirillov

    founders
  • Custom AI implementation roadmap

  • No sales pressure

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