We keep your production applications secure, stable, and up to date so your team can focus on growth. From server monitoring to bug resolution to new feature development, our trained support team handles the operational work that keeps your software running. We service applications we build or perform due diligence on existing systems.
We build custom AI systems that deliver measurable ROI for established companies. Production-grade solutions built by engineers who've shipped 150+ AI projects. Purpose-built systems around your data, your workflows, and your team.
We monitor servers, SSL certificates, and SDK compatibility so your application stays secure and current with the latest technologies.
Our engineers know your codebase. When something breaks, you are not starting from scratch with a vendor who has never seen your system.
Choose fully managed support, a hybrid co-development model, or structured hand-off to your internal team. You decide how much operational ownership to keep.
Three pillars keep your application healthy after launch. Each one addresses a specific operational need that grows more pressing as your user base and feature set expand.
We handle environmental updates, language and framework upgrades, AWS server intervention and recovery, outdated library and SDK fixes, and security patches. Your application stays compatible with the latest technologies without your team needing to track every deprecation notice.
Every live application needs an on-call detective. Our trained team responds to bug reports submitted via Slack or email, confirms tickets same business day, and resolves issues within 5 business days, prioritized by severity. Critical issues get 4 to 8 hour response times.
Software is never complete. Our M&S Plus plan lets your team request additional features, UI/UX updates, performance optimization, and workflow refinements within your monthly support allocation. Available starting at the 80-hour tier for teams that want their application to keep improving, not just stay stable.
%20(1).svg)
Critical issues get 4 to 8 hour response times. Significant problems resolve within 1 to 2 days. Minor issues within 3 to 5 days.
One support plan covers every environment we build. No separate vendors for your web app, mobile app, and AI system.
No permanent lock-in. Give 30 days notice to pause or cancel your plan. We earn your retention every month.
If we built your application, we already know the codebase. If not, we perform a technical due diligence review to understand your architecture, infrastructure, and dependencies before taking over support.
We monitor servers, apply updates, fix outdated libraries, and keep your application compatible with evolving technologies. Security patches, SSL renewals, and SDK updates happen on a regular cadence.
Your team submits issues via Slack or email. We confirm tickets same business day and resolve within 5 business days, prioritized by severity. Critical issues get 4 to 8 hour response times.
For teams on the 80-hour plan or higher, support hours can be applied to new features, UI/UX updates, performance optimization, and workflow refinements. Your application keeps improving instead of just staying stable.
Teams that rely on our maintenance & support
No. We service applications we build, and we also perform due diligence on existing systems to take over support. If your current vendor is unavailable or you want to bring maintenance in-house, we start with a technical audit to understand your architecture, infrastructure, and dependencies.
Environmental updates, language and framework upgrades, AWS server intervention and recovery, outdated library and SDK fixes, security patches, SSL certificate monitoring, and bug resolution. Bug reports are submitted via Slack or email, confirmed same business day, and resolved within 5 business days prioritized by severity.
For low code and automation workflows, plans start at $2,500 per month. For custom AI and machine learning applications, plans start at $4,000 per month for 40 hours of support. Larger plans (80, 124, and 178 hours) unlock M&S Plus features, AI/ML engineering support, and structured hand-off training.
Yes, with the M&S Plus plan. Starting at the 80-hour tier, you can apply support hours toward new features, UI/UX updates, performance optimization, workflow refinements, and advanced AI/ML support. Standard M&S covers maintenance and bug resolution only.
We offer a structured Client Team Hand-Off and Training path, available starting at the 124-hour tier. This includes hand-off documentation, training for your engineering or product management team, and optional product management support during the transition. You own the code, the infrastructure, and the data from day one.
Yes. Give 30 days notice to pause or cancel. No permanent lock-in. We earn your retention every month.
Build a new platform, or add AI capabilities to existing software, we deliver solutions that work in real operational environments.
Meet with founders Andrew Amann & Pavel Kirillov
Custom AI implementation roadmap
No sales pressure
.webp)
.webp)
