AI Workflow Automation

AI workflow automation services that give your team extra hands

We deploy AI into the tools your team already uses so repetitive tasks run themselves. Less copying, less toggling, less busywork. More time for the work that matters.

Experian
skylight
Consumer_Reports
National Public Radio
Cymbiotika
Fanduel
Simplisafe
Dorel
Suffolk-logo
ExperianskylightConsumer_ReportsNational Public RadioCymbiotikaFanduelSimplisafeDorelSuffolk-logo
ExperianskylightConsumer_ReportsNational Public RadioCymbiotikaFanduelSimplisafeDorelSuffolk-logo

An award-winning AI development agency with a proven track record

We build custom AI systems that deliver measurable ROI for established companies. Production-grade solutions built by engineers who've shipped 150+ AI projects. Purpose-built systems around your data, your workflows, and your team.

70+
Experts
150+
Projects
98%
On-Time Delivery
13
Years in business
#1
Boston agency
5
Years in a row on the Inc. 5000

Awards and recognition

Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Clutch global spring 2024
Clutch TOP ML
Clutch TOP AI
Clutch TOP AI consulting Company 2024
Clutch TOP Chatbot Company
TOP firm software dev 2024
Top firm AI 2024
Top firm AI Chatbots 2024
TOP firm data science 2024
Family choice award
CES 2018
Fast 50 - 2023
Real Impact, Real Results

AI automation doesn't replace your team, it gives every employee their own assistant

1 hr+

Saved per employee, per day

Employees using AI for routine tasks save an average of one hour a day on administrative work (Adecco, 2025).

7x

ROI on 6-figure investment

In just 3 months, AI workflow automation can deliver 7-figure returns on a 6-figure investment.

50%+

Less manual processing

Shift repetitive data entry, document handling, and routing from your team to AI that follows your rules.

The benefits of AI workflow automation

Your team spends hours every week on tasks a machine could handle in seconds. Our workflow automation services find those tasks and take them off your plate.

Automate the work nobody wants to do

Data entry, document processing, ticket routing, report generation, form filling. These are the tasks that eat hours but don't require human judgment. We build AI automations that handle them using the same business rules your team follows today.

Works inside the tools you already have

Our automations run from the sidebar of Gmail, Office 365, Slack, HubSpot, and the apps your team already uses. No new platforms to learn, no workflows to rebuild. AI shows up where the work happens with contextually relevant suggestions.

Humans stay in the loop

We design every automation with escalation triggers and approval checkpoints. The AI handles the volume; your people handle the judgment calls. Nothing ships, sends, or processes without the oversight rules you set.

What our AI workflow automation services include

Our AI workflow automation starts by mapping your operations, identifying the bottlenecks, and building automations that plug into your existing systems

Document processing & extraction

AI that reads, extracts, and routes information from invoices, contracts, RFPs, and regulatory filings. VSAC used our AI-powered solution to reduce manual processing of financial aid letters by 70%.

Operations automation

Syncing tools, routing requests, filling forms, generating reports. We build automations that connect your CRM, ERP, email, and internal tools so data moves between them without someone copying and pasting.

Quality control & error detection

AI that reviews outputs at scale and flags issues before they reach a customer. Amerit Fleet's automation classified over 30% of repair orders automatically and reduced error detection time by 90%.

Our process

What is the process working with an AI implementation partner?

AI discovery sprint

Our process starts with connecting you to our leaders, who have built over 150 projects.  If aligned, the second call will include our Product Managers and Engineers to scope the project. The final step is a proposal presentation.

Rapid validation sprint

We start by immersing ourselves in your business, industry, and existing software. We then build a functional proof-of-concept to validate the technical feasibility. This hands-on planning process arms you with a clear architectural blueprint and a precise technical implementation roadmap for the next phase.

Development & build

Production-grade AI software, built in your infrastructure, with real-time visibility into every task. No prototypes, no maybe's. Just code that delivers testable ROI. We trademarked Full Transparency Development ™ , so you’re never left in the dark.

Launch, scale & own

Go live, measure results, and scale AI across your organization at a predictable cost. We build with the right guardrails and measure KPIs on real results. We train your team to operate and manage what we developed, or we can provide ongoing maintenance and support.

AI workflow automation with a measurable impact

AI-Powered SKU Matching Saves 14+ Hours Daily

14h+
Saved daily
99%
Match accuracy
500k+
Wine records matched
Chris Hawley

Thanks to 923, we've dramatically increased throughput and reduced manual errors.

Chris Hawley
Head of Engineering at K&L Wine

AI App Reduces Financial Aid Comparison Time by 70%

70%
Faster comparisons
iOS
Native
Android
Native
Patrick Leduc

PM was amazing. They were on top of everything and kept the project moving very quickly.

Patrick Leduc
Vice President & COO at VSAC

Decreased Writing Time by 10x and Increased Search Traffic by 14x

10x
Faster writing
14x
Search traffic lift
GenAI
Editorial workflow

Reduced Error Detection Time by 90% with a Custom AI Model

90%
Faster detection
30%
Auto-resolved orders
10x
ROI
Jack Flora

The 923 team was fantastic to work with and taught me a lot about ML and AI.

Jack Flora
Product Manager at Amerit Fleet Solutions

Optimized Sales Efficiency With Custom Manufacturing Workflow Automation

ERP
Integration and automation
Improved
Customer experience
Scalable
Web app
FAQs

Find your answer in seconds

How is this different from your AI Agents service?

AI agents are standalone systems that reason and act autonomously. Workflow automation is about embedding AI into the processes and tools your team already uses to handle specific, repetitive tasks faster.

What tools can the automations connect to?

We integrate with Salesforce, HubSpot, Slack, Microsoft Teams, Gmail, Office 365, SAP, Jira, and custom databases through APIs and MCP (Model Context Protocol).

Will the automation break if our process changes?

No. We build flexible systems with configurable rules. When your process changes, the automation rules update without a rebuild.

How do you decide which workflows to automate first?

We score each workflow by time consumed, error frequency, and automation feasibility, then prioritize by fastest payback. You approve the sequence before we build anything.

Do we need to switch to new software?

No. We deploy automations inside the tools your team already uses. The goal is zero disruption to how your people work today.

Do we own the automations?

Yes. All code and configurations are deployed in your infrastructure and belong to you.

Contact us

Ready to become an AI-first company? Let’s connect.

Build a new platform, or add AI capabilities to existing software, we deliver solutions that work in real operational environments.

  • Meet with founders Andrew Amann & Pavel Kirillov

    founders
  • Custom AI implementation roadmap

  • No sales pressure

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