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Amerit is one of the country’s largest trucking fleet repair services. Every day, they do a few thousand maintenance jobs on delivery trucks for retailers and companies across the U.S.
That means lots of mechanics, and lots of repair jobs. 15,000 separate repair codes, to be exact!
While they’re an efficient operation, they noticed one specific bottleneck: errors. Sometimes, their mechanics make honest mistakes. Incorrect billings, wrong part numbers, false readings, and forgotten repairs. They have a team of a few dozen quality control people who manually review each work order (a few thousand a day!) to ensure they’re correct.
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Amerit is one of the country’s largest trucking fleet repair services. Every day, they do a few thousand maintenance jobs on delivery trucks for retailers and companies across the U.S.
That means lots of mechanics, and lots of repair jobs. 15,000 separate repair codes, to be exact!
While they’re an efficient operation, they noticed one specific bottleneck: errors. Sometimes, their mechanics make honest mistakes. Incorrect billings, wrong part numbers, false readings, and forgotten repairs. They have a team of a few dozen quality control people who manually review each work order (a few thousand a day!) to ensure they’re correct.
