Please describe your company and your position there.
I am the Head of Engineering of a subscription billing analytics SaaS company headquartered in Berlin.
For what projects/services did your company hire NineTwoThree Digital Ventures, and what were your goals?
We wanted to fast-track the development (v1) of our Android app. We already have an iOS one (v3), so this had to match that.
How did you select this vendor and what were the deciding factors?
They are a great customer!
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Native Android (Kotlin) app consuming our public Metrics API.
How many resources from the vendor's team worked with you, and what were their positions?
CEO, CTO, 1x dev, PMs
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were promised 1-month delivery, and the guys wrapped it up even sooner. Very smooth execution, no hiccups, keeping us in the loop throughout.
Describe their project management style, including communication tools and timeliness.
See previous answer
What did you find most impressive or unique about this company?
How close to the work both CEO and CTO are. Also, the dev was able to independently carry out the work with minimum support/input from our end by studying the iOS codebase.
Are there any areas for improvement or something they could have done differently?
Obtaining all of your metrics is fundamental to growing your business and to succeed in SaaS, you need to understand the trends behind those numbers. But generating and analyzing reports when all of your sources are scattered in a variety of places can be difficult and you can easily miss crucial information needed to level up your business.
ChartMogul allows you to simply import your billing data into one place to see what’s working, what’s not, and how to scale to the next level. NineTwoThree built a new experience for users on Android, as well as released a new way to login, to help ChartMogul expand their powerful platform to a larger audience.
NineTwoThree was tasked to recreate their iOS App in Android. This is not as straightforward as it seems because of system-specific design differences, development complexity, and other factors.
Another issue that ChartMogul had was a login system that required users to input their API key - which has many characters. This complicated login system made it difficult to type or copy from computer to phone.
Providing a powerful service is not only about having the best features possible. Good UX/UI design is key in order to be able to catch and retain customers. Our Design team focused on the design and detail that was applicable to Android users and maintained the existing Chart Mogul feel and functionality.
For a better user experience, NineTwoThree worked with the ChartMogul team to build a QR Code scanner login system to easily add accounts instead of remembering secret keys and API's. We also added the “VC feature” that allowed people to login to multiple ChartMogul accounts from mobile.
Since 2014, ChartMogul has been the category-leading solution for extracting value from subscription data. They have helped teams measure, understand and grow their recurring revenue. With NineTwoThree, Chart Mogul was able to successfully expand their own customer base by capturing Android users and elevating user experience. You can learn more about ChartMogul by visiting their website here.