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Voice is the interaction model of the future for consumer-facing applications. ChatGPT was the start; customers came to expect a chat-based interface to interact with a company, get answers, and quicken their time to delight or resolution. But even typing can be inconvenient at times. As user expectations increase, they’ll want to leverage the bleeding-edge technology advancements that are now possible with LLMs and AI.
This opens the door for faster, more accessible, and more intelligent applications.
Voice is the interaction model of the future for consumer-facing applications. ChatGPT was the start; customers came to expect a chat-based interface to interact with a company, get answers, and quicken their time to delight or resolution. But even typing can be inconvenient at times. As user expectations increase, they’ll want to leverage the bleeding-edge technology advancements that are now possible with LLMs and AI.
This opens the door for faster, more accessible, and more intelligent applications.
